# Privacy Policy

## 1. Information We Collect

At HeySen, we may collect the following information:

- Identity information:
  - Name and surname
  - Date of birth (for 18+ verification)
  - Gender
  - Profile picture
- Contact information:
  - Email address
  - Phone number (optional)
- Location information:
  - City-based location
  - GPS data (only when permitted)
- Device and usage information:
  - IP address
  - Device type and model
  - Operating system
  - Browser information
  - App usage statistics
- Profile and content information:
  - Profile description
  - Interests
  - Shared photos
  - Messaging contents

## 2. Use of Information

We use the collected information for the following purposes:

- Service provision and improvement:
  - Account creation and management
  - User matching algorithm
  - Personalized experience delivery
  - Service quality improvement
- Security:
  - Fraud detection and prevention
  - Fake account detection
  - Platform security maintenance
  - Age verification
- Communication:
  - Sending important notifications
  - Providing support services
  - Receiving user feedback
- Legal obligations:
  - Compliance with legal requirements
  - Cooperation with authorities
  - Protection of user rights

## 3. Information Security

The security of your data is very important to us. We take the following measures:

- Technical security measures:
  - SSL/TLS encryption
  - Firewalls
  - Data encryption
  - DDoS protection
- Organizational measures:
  - Regular security audits
  - Staff training
  - Access control
  - Data leak prevention
- Regular maintenance and updates:
  - Security patch application
  - System updates
  - Performance optimization

## 4. Cookies and Tracking Technologies

Cookies and tracking technologies used in our application:

- Essential cookies:
  - Session management
  - Security verification
  - Basic functionality
- Analytics cookies:
  - Usage statistics
  - Performance measurement
  - Error tracking
- Preference cookies:
  - Language selection
  - Theme settings
  - User preferences

## 5. Data Sharing and Third Parties

Your data is not shared with third parties except in the following cases:

- Legal obligations:
  - Court orders
  - Legal requests
  - Regulatory authority requests
- Security purposes:
  - Fraud prevention
  - Platform security
  - User safety
- Service providers:
  - Hosting services
  - Analytics services
  - Payment processors

## 6. Data Retention and Deletion

- Data retention periods:
  - Active accounts: Indefinite
  - Inactive accounts: 12 months
  - Deleted accounts: 30 days
- Data deletion procedure:
  - 30-day waiting period after account deletion request
  - Deletion of all data except those required by law
  - Backup cleanup

## 7. User Rights

Your rights under GDPR and KVKK:

- Data access rights:
  - Request access to your data
  - Obtain a copy of data
  - Learn about processed data
- Data correction rights:
  - Correct incorrect information
  - Complete incomplete information
- Data deletion rights:
  - Right to be forgotten
  - Stop data processing
  - Data portability

## 8. Contact and Data Controller

For questions about our privacy policy:

- Email: caemobile@yandex.com

Last updated: 2025